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Headsets - Wireless

The Xbox 360 Wireless Headset is a wireless headset designed for the Xbox 360 and Xbox Live manufactured by Microsoft. It can be used for in game voice chat, private chat, audio for video chat and in game voice recognition. more...

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You can use up to four wireless headsets simultaneously on on a single Xbox 360. The headset fits over either ear and comes with two sizes of removable ear grips for a better fit. It uses the same 2.4 GHz frequency as the Xbox 360 Wireless Controller, so it will work within 30 feet of the console. It can achieve up to eight hours of battery life per charge, with an AC wall adapter or a USB DC charger for recharging. The headset can be used with or without a controller. The headset also produces various beeps to signal different actions and give messages to the user. Due to the release of Halo 3, Microsoft has released a Halo 3 themed Wireless Headset to complement the release of the much anticipated game.

Features

Buttons on outer side of headset to control volume, power and mute functions; Sync Button to connect to an Xbox 360 console when the console's sync button is pushed; Port to connect to the AC or DC Adapter (Included in package); 4 LEDs used to signal which quadrant in the consoles ring of light the headset is connected to and to indicate status during charging.; Volume level of headset is noticeably louder at its highest volume than the bundled, wired Xbox 360 headset.;

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Issues

Some problems have been reported by users of the headset. One issue reported is that the headset may not be able to be used with some controllers. Other users have reported the headset losing its connection with the console during use.

Microsoft has issued a statement saying that they are aware of some problems and that users should contact Xbox Support for help. Despite this, many consumers have found that call centre staff at Microsoft are not instructed on how to resolve these issues. The only option currently being offered by Microsoft is to replace faulty headsets, provided they are covered by warranty and the owner still possesses the receipt.

Some users on the Microsoft Xbox Forums have reported that switching to a newer controller may fix some issues. It has yet to be explicitly documented whether or not the wireless headset will work with wireless controllers manufactured during the early days of the Xbox 360 life-cycle, or if it was even intended to do so. Microsoft have not commented on this issue.